Interviews

Private Equity in Healthcare Is Under A Microscope, So What’s Next?

by Jacqueline LaPointe

Private equity is gaining a foothold in healthcare despite growing evidence that its role has been detrimental to care quality and prices. But new data and even governmental concern aren't slowing private equity investments in provider...

Investments Are Needed to Implement Value-Based Care in Pediatrics

by Victoria Bailey

While value-based care adoption has accelerated in the healthcare industry, the alternative care delivery and payment model is still lacking in the pediatric setting. The current healthcare infrastructure does not support the resources...

How Revenue Cycle Automation Keeps A Physician-Owned Practice Open

by Jacqueline LaPointe

Every penny counts when you are an independent physician-owned practice, according to Melissa Huff, CIO of the Clinics of North Texas. Founded over 100 years ago, the Clinics of North Texas is a multispecialty network of more than 30...

The Next Step in UnityPoint Health’s Revenue Cycle Technology Journey

by Jacqueline LaPointe

Digital transformation is taking UnityPoint Health’s revenue cycle system from automation to machine learning in order to drive efficiencies and capture value. The non-profit health system consisting of 17 regional hospitals, 19...

Back to the Basics, Other Payment Integrity Strategies Post-PHE

by Jacqueline LaPointe

After an unprecedented three years, it’s time to return to the basics, according to Jordan Kearney, partner at Hooper, Lundy, and Bookman and founder of the firm’s Medicare Audits and Appeals Practice Group. By that, she means...

Key Ways the Debt Ceiling Impacts Healthcare Providers, Payments

by Jacqueline LaPointe

The US government could run out of money by next month if lawmakers cannot agree on raising or suspending the country’s debt limit. This economic catastrophe could leave the US without funds to pay its bills, and healthcare providers...

What Kaiser’s Acquisition of Geisinger Means for Value-Based Care

by Victoria Bailey

Kaiser Permanente’s plans to acquire Geisinger Health have opened the door to new value-based opportunities. Specifically, the proposed acquisition has the potential to create an accelerated path to value-based care and lead to...

How Primary Care Acquisitions Can Advance Value-Based Care

by Victoria Bailey

As value-based care becomes the end goal for many healthcare organizations, health systems across the country are acquiring primary care practices to achieve this mission. Critical aspects of these acquisitions include ensuring that...

What Prior Authorization Changes in MA Final Rule Mean for Providers

by Victoria Bailey

CMS has released its 2024 Medicare Advantage (MA) and Part D Final Rule, which finalized policies on marketing oversight, prescription drugs, and prior authorization processes. Changes to prior authorization policies are particularly...

Tech Worsened Nurse Burnout, Can a New Health IT Strategy Make it Right?

by Jacqueline LaPointe

Nurses are unhappy, and they are letting hospital operators know it. Nurse burnout, clinician shortages, compensation disputes, and the lingering effects of a global pandemic have made the nurse experience unbearable for many...

Lessons from the NSA’s Independent Dispute Resolution (IDR) Process

by Jacqueline LaPointe

Nearly a year since the federal government launched the independent dispute resolution (IDR) process, Becky Greenfield, partner at Wolfe Pincavage, has learned a few things about the No Surprises Act (NSA) and out-of-network claim...

Long-Term Care ACOs Present an Opportunity for the Most Complex Populations

by Victoria Bailey

Long-term care residents are historically overlooked and require high-cost, complex healthcare services. Accountable care organizations (ACOs) present an opportunity for providers to earn shared savings while improving care quality for...

From AI to Regulation, Making Progress with the Prior Authorization Process

by Jacqueline LaPointe

Prior authorizations are one of the biggest impediments to treating patients, according to Claire Ernst, JD, director of government affairs at MGMA. The Medical Group Management Association, or MGMA, is a trade group representing...

How a Better Prior Authorization Process is Rising from FHIR

by Jacqueline LaPointe

Given the opportunity, most providers would like to set prior authorizations on fire. One accountable care organization based in the Pacific Northwest is doing just that, in a sense, by leveraging a relatively new health data standard to...

How EHR-RCM Integration Can Improve Revenue Cycle Efficiency

by Victoria Bailey

Leveraging automation for revenue cycle management (RCM) processes can streamline tasks and improve efficiencies. Specifically, partnering with an EHR vendor helped Advocare, an independent physician-owned group practice, achieve $1...

Connecting Payers, Providers, and Tech for a Better Patient Financial Experience

by Victoria Bailey

The patient financial journey can be lengthy and confusing for consumers following a healthcare encounter, making it a critical area of improvement for providers and their revenue cycle management teams. Streamlining the patient financial...

Key Plans for Advancing Accountable Care, Value-Based Payment

by Jacqueline LaPointe

Accountable care is getting a makeover. For over a decade, the healthcare system has been making the shift to accountable care, or “the coordinated provision of patient services by healthcare providers and facilities with the goals...

Value-Based Payment, Fee-for-Service Levels Hold Steady

by Jacqueline LaPointe

Value-based payment levels barely moved in 2021, with some movement in the downside financial risk category, according to the latest data from the Health Care Payment Learning and Action Network (HCP LAN). The majority of healthcare...

How UT Health East Texas Addresses Healthcare’s Waste Problem

by Jacqueline LaPointe

The US healthcare system has a waste problem. Recent research published in JAMA confirmed that about a quarter of healthcare spending in the country can be attributed to waste, with wasteful spending totaling up to $935 billion. Waste is...

Why Text-to-Pay is a Key Resource in the Patient Collections Toolbox

by Jacqueline LaPointe

The revenue cycle management department at MainStreet Family Care in Alabama has a mission, and that is to give patients every opportunity to pay their financial responsibility. “We give the patient every opportunity that we can and...