Healthcare Revenue Cycle Management, ICD-10, Claims Reimbursement, Medicare, Medicaid

Patient Engagement Resources

10 Ways to Fulfill Patients’ Communication Wish List

Patients place high care expectations on their providers, and though providers continually strive to meet their demands, there is more they could be doing-especially concerning communication between appointments. A recent study by West disc... Download white paper

Reading the Signs: Three Patient and Provider Realities that are Converging to Drive a Modern System of Agreement

One industry that hasn’t fully committed to a mobile-first infrastructure or patient experience is healthcare. Bogged down by regulation and a long history with an even longer paper trail, healthcare providers and patients alike have ... Download white paper

Case Study: Nationally-recognized provider cuts no-shows to 3%, recaptures $2.3M in revenue

With more than 1 million clinic visits annually and nearly 2 million calls into its contact center, patient engagement was a big (and daunting) task for this large Malcom Baldrige National Award-winning provider. Their existing appointment ... Download white paper

Developing a Sustainable Plan to Improve Patient Experience

Patient experience has emerged as a core determinant of success in value-based environments. What’s more, forces such as the growth of outpatient care, rise of consumerism, and competition in a crowded market are forcing providers to ... Download white paper

Optimizing Your EMR—3 Steps to a Paperless Hospital

Are you still relying on paper forms to execute operational tasks in your EMR? Your hospital’s EMR or health information system is likely to be the most scrutinized technology within of your organization due to its integration with ma... Download white paper

Case Study:  Hilo Medical Center Saves over $200,000 per year Using Electronic Signature

Hilo Medical Center needed a solution that would remove paper, improve patient engagement, and automate processes.  While many of areas of the hospital had given up paper based processes, patient registration was requiring patients to... Download white paper

10 Best Practices for Automating Appointment Management

How responsive are your patients to your appointment reminders? Today's patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many healthcare providers haven't caugh... Download white paper

Electronic Signatures: Buyers Guide

Electronic signatures have far-reaching applications across the healthcare organization. Research has proven that capturing patient signatures electronically, thereby eliminating the paper-based process, is the quickest way for hospita... Download white paper

Developing a Sustainable Plan for Improving Patient Experience

Patient experience is a core component of measuring quality in a value-based care environment. Additional forces such as the growth of outpatient care, rise of consumerism, and competition in a crowded market have providers looking for meth... View webcast

5 Star Quality Care Through Patient Engagement

The healthcare industry’s shift from volume to value puts increasing pressure on providers to improve both care quality and patient experience. Patient education plays a critical role in determining positive patient outcomes, but educ... View webcast

The EHR Imperative: Eliminating Outages and Combating Cyberattacks can Help Improve Patient Care

A comprehensive view of a healthcare organization’s IT is essential to delivering a great patient experience. Visibility into the many systems operating across a network of care sites enables quick and effective remediation of interna... Download white paper

Gain Insight into Member Data with Referential Matching

As strategic initiatives require more clinical, socio-economic and behavioral health data, “head-to-head” member data comparison fails, and matching becomes exponentially more difficult. Learn about a cloud-based service that ca... View webcast

The Paperless Future of Healthcare and Life Sciences

Your management and IT departments are driving towards tomorrow’s wholly digital world, making critical technology investments in an effort to streamline your business. Unfortunately, they often overlook a critical last step. A hospit... Download white paper

Best Practices for Using Mobile Patient Portals to Enhance Patient-Centered Care

Patient portals have emerged as key patient engagement technologies, from their benefits for patient communications to provider participation in federal quality reporting programs. But despite portal utility and provider efforts to motivate... Download white paper

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