Healthcare Revenue Cycle Management, ICD-10, Claims Reimbursement, Medicare, Medicaid

Patient Engagement Resources

Eight Tips to Improve Practice Efficiency

Ready to be more efficient, save time, and improve operations? Think you can't do that and increase patient satisfaction? Well think again! Here are eight awesome tips to help you do just that. Learn how to: Kill it on appointment reminders... Download white paper

Developing a Sustainable Plan for Improving Patient Experience

Patient experience is a core component of measuring quality in a value-based care environment. Additional forces such as the growth of outpatient care, rise of consumerism, and competition in a crowded market have providers looking for methods... View webcast

5 Star Quality Care Through Patient Engagement

The healthcare industry’s shift from volume to value puts increasing pressure on providers to improve both care quality and patient experience. Patient education plays a critical role in determining positive patient outcomes, but education... View webcast

Payers that Engage Members See Better Health Outcomes, Savvier Spending

With many payers focusing resources on a small percentage of chronically ill patients, a large portion of the member population remains unmonitored and engaged. Patient engagement programs that are scalable, multi-layered, and tech-enabled to... Download white paper

Five Ways to Improve Electronic Patient Record Handling for HIPAA/HITECH with Managed File Transfer

The healthcare industry is under increasing pressure to make health information more accessible to both patients and healthcare providers, while simultaneously ensuring that patient data remains private and secure. Managed File Transfer (MFT)... Download white paper

The EHR Imperative: Eliminating Outages and Combating Cyberattacks can Help Improve Patient Care

A comprehensive view of a healthcare organization’s IT is essential to delivering a great patient experience. Visibility into the many systems operating across a network of care sites enables quick and effective remediation of internal... Download white paper

The Giant eBook for Adding Occupational Medicine to Your Urgent Care

Many urgent care clinics today are choosing to add additional service lines to increase profitability. One of the best performing add-ons over the last few years has been occupational medicine (OccMed). Because OccMed ensures a consistent flow... Download white paper

Post-Care Collections: A Proactive Guide

As a healthcare provider with few opportunities to discuss payment with patients before you render services, you know how difficult it can be to collect after the fact. Studies show the likelihood to collect drops 20% once the patient leaves... Download white paper

10 Ways to Attract New Patients and Keep the Ones You Have

Let's face it. Without patients, you don't have a practice. Somehow you have to attract new patients and keep the ones you have without sacrificing patient care, medical billing, and a million other priorities! You need an effective medical... Download white paper

Gain Insight into Member Data with Referential Matching

As strategic initiatives require more clinical, socio-economic and behavioral health data, “head-to-head” member data comparison fails, and matching becomes exponentially more difficult. Learn about a cloud-based service that can... View webcast

Everything Urgent Cares Need to Know to Improve Patient Engagement

Find technology-based solutions, tips, and smart ways to create a patient experience that builds your urgent care business and gives patients a reason to choose you every time they’re looking for urgent care. This resource has five parts... Download white paper

You Can Reach All Your Members with Engaging Interactive Programs

Members expect more frequent and constructive interactions with their health plans and providers. But figuring out how to engage them at the time, place and modality they prefer is a challenge. Scalable, smart, tech-enabled platforms can help... Download white paper

Don’t Let No-Shows Get the Best of Your Practice.

Providers across the board struggle with issues like lost revenue, scheduling issues, and the associated down time caused by missed appointments. Topics to be covered in this white paper include: How email, text, voice, and even social media... Download white paper

Transforming Patient Relationships and Results with a CRM Platform

At a time of massive regulatory shifts, growing consumer expectations, and clinical innovations, healthcare is changing faster than ever. Join Salesforce experts as they discuss trends that are pushing a new focus on delivering patient centric... View webcast

11 Things Successful Practices Can Teach You About Reducing Patient No-Shows

Tired of losing time and money on missed appointments? Here’s the bottom line: just a few no-shows per week will cost your practice tens (or hundreds) of thousands of dollars every year. This free eBook spills the secrets used by the most... Download white paper

The Paperless Future of Healthcare and Life Sciences

Your management and IT departments are driving towards tomorrow’s wholly digital world, making critical technology investments in an effort to streamline your business. Unfortunately, they often overlook a critical last step. A hospital... Download white paper

The Healthcare Leader’s Guide: Preventing Patient Harm Through Better Communications

Nearly 30 percent of malpractice cases are attributed to communication failures—resulting in nearly 2,000 patient deaths and costing over $1.7 billion. This is a must read for today’s healthcare leaders that want to put patient safety... Download white paper

Treating Mind & Body: 3 questions to consider when linking physical and behavioral health services

Whole person care – the coordination of clinical and behavioral health services – can boost consumer engagement and decrease unnecessary costs. As providers of health care begin to integrate physical and behavioral health services,... Download white paper

Texting Your Patients: Why It’s Hard and How to Get it Right

Patients want the flexibility to send, receive, and reply to text messages from their healthcare providers. A few of the topics in this white paper include: The benefits of two-way texting for both patients and practices Texting solutions that... Download white paper

How to Move the Needle on Patient Satisfaction and Other Measures That Matter

Consumers will choose a hospital with higher safety ratings 97 percent of the time, regardless of cost. Safety ratings and other specific measures for federal quality metrics, hospital credentials, and patient satisfaction scores can have a significant... Download white paper

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