Claims Management

What Prior Authorization Changes in MA Final Rule Mean for Providers

by Victoria Bailey

CMS has released its 2024 Medicare Advantage (MA) and Part D Final Rule, which finalized policies on marketing oversight, prescription drugs, and prior authorization processes. Changes to prior authorization policies are particularly...

ACR Recommends Changes to Prior Authorization Proposed Rule

by Victoria Bailey

The American College of Rheumatology (ACR) commended CMS for its proposed prior authorization policies but asked the agency to expand its guidance to other utilization management tools and shorten the...

Practices Complete More Prior Authorizations, See More Care Delays

by Jacqueline LaPointe

Practices are completing more prior authorizations compared to last year and seeing more care delays as a result, according to new data from the American Medical Association (AMA). The AMA recently...

Lessons from the NSA’s Independent Dispute Resolution (IDR) Process

by Jacqueline LaPointe

Nearly a year since the federal government launched the independent dispute resolution (IDR) process, Becky Greenfield, partner at Wolfe Pincavage, has learned a few things about the No Surprises Act (NSA) and out-of-network claim...

TX Physicians Win No Surprises Act Rule Court Case

by Jacqueline LaPointe

A federal judge has ruled in favor of the Texas Medical Association’s (TMA’s) challenge of a No Surprises Act rule released by HHS to flesh out the independent dispute resolution (IDR)...

From AI to Regulation, Making Progress with the Prior Authorization Process

by Jacqueline LaPointe

Prior authorizations are one of the biggest impediments to treating patients, according to Claire Ernst, JD, director of government affairs at MGMA. The Medical Group Management Association, or MGMA, is a trade group representing...

Automating Claims Management Processes May Reduce Costs for Providers

by Victoria Bailey

Automating claims management processes could help healthcare providers curb the high spending on administrative transactions they saw in 2021, according to the 2022 Index report from the Council for...

KLAS: Orgs Value Functionality from Claims Management Vendors

by Victoria Bailey

Experian Health and Olive received the highest performance scores in the claims management market, with organizations choosing the vendors for their functionality and pricing, according to a KLAS...

How a Better Prior Authorization Process is Rising from FHIR

by Jacqueline LaPointe

Given the opportunity, most providers would like to set prior authorizations on fire. One accountable care organization based in the Pacific Northwest is doing just that, in a sense, by leveraging a relatively new health data standard to...

Claim Denial Rates as High as 80% for Some Marketplace Payers

by Jacqueline LaPointe

Claim denial rates varied significantly among Healthcare.gov marketplace payers, with some insurers racking up rates as high as 80 percent, according to a new analysis from Kaiser Family...

HHS Reduced Medicare Appeals Backlog by 88% During FY 2022 Q1

by Victoria Bailey

HHS ended the first quarter of fiscal year 2022 by reducing nearly 88 percent of the Medicare appeals backlog at the Administrative Law Judge level. According to the Department’s status report...

Northwell Health to Use AI, NLP to Improve Revenue Cycle Management

by Victoria Bailey

Northwell Health has signed a ten-year agreement with an artificial intelligence company to improve its revenue cycle management processes through natural language processing. The healthcare provider...

Health Plan Automates Prior Authorization Process Using AI

by Victoria Bailey

Guidewell, the parent company to health plan Florida Blue, has partnered with an artificial intelligence company to automate the prior authorization process. Florida Blue will become the first payer...

What Is Healthcare Revenue Cycle Management?

by Editorial Staff

While hospitals, small practices, and larger healthcare systems are known for saving lives and treating patients, every healthcare organization needs to develop successful processes and policies for staying financially healthy. That is...

Remote Work Propels Electronic Claims Management Adoption

by Jacqueline LaPointe

Electronic claims management adoption increased in 2020 as healthcare providers shifted to remote work environments when possible, but they are still leaving billions of dollars on the table in...