Claims Management

Claim Automation Up, But $16.3B Remains in Potential Savings

by Jacqueline LaPointe

Levels of claim automation have risen in healthcare over the past year, but so has the opportunity for further savings through technology, the Council for Affordable Quality Healthcare, Inc. (CAQH)...

Hospital Claim Denials Steadily Rising, Increasing 23% in 2020

by Jacqueline LaPointe

Hospitals are receiving more claim denials from payers, with the average rate increasing by 23 percent in 2020 compared to four years ago, according to a recent analysis. The hospital claim denial...

Hospital Uncompensated Care Costs Grew to $41.61B in 2019

by Jacqueline LaPointe

Hospital uncompensated care costs increased right before the COVID-19 pandemic hit, according to new data from the American Hospital Association (AHA). AHA data showed that hospitals incurred a new...

AMA Creates CPT Codes for AstraZeneca’s COVID-19 Vaccine

by Jacqueline LaPointe

In anticipation of an emergency use authorization from the Food and Drug Administration (FDA), the American Medical Association (AMA) has created Current Procedural Terminology (CPT) codes for...

Year in Review: Most Read Revenue Cycle Management Stories of 2020

by Jacqueline LaPointe

2020 will go down in history as one of the most challenging years for healthcare providers. From battling a pandemic caused by a novel virus to halting all non-emergent services at the expense of the...

Key Considerations for COVID-19 Vaccine Billing and Coding

by Jacqueline LaPointe

For many providers, the end of the pandemic is in sight with the recent emergency use authorization of a COVID-19 vaccine. And while this may be true, it is just the start of a COVID-19 vaccine billing...

New ICD-10 Codes, MS-DRG Assignments for COVID-19 Coming Jan. 1

by Jacqueline LaPointe

Come January 1, 2021, CMS will implement 21 new ICD-10 procedure codes for COVID-19 vaccines and therapeutics for the novel coronavirus, including baricitinib and monoclonal antibody treatments. The...

Telehealth Billing Leveled Out in August, But Still Up 3,552%

by Jacqueline LaPointe

Providers are still treating a significant number of patients virtually or by phone, but telehealth billing has plateaued compared to earlier this year, according to updated data from FAIR...

AMA Introduces CPT Code to Account for COVID-19 Safety Protocols

by Jacqueline LaPointe

Shortly after releasing the 2021 Current Procedural Terminology (CPT) code set, the American Medical Association (AMA) added two more codes related to COVID-19, including one that accounts for the...

Providers Confused by COVID-19 Coding, Claim Requirements

by Jacqueline LaPointe

Erratic claim volumes and confusion over COVID-19 coding and claim requirements are the top issues impacting revenue cycle operations, according to a new survey of financial leaders at US hospitals and...

AMA Announces New CPT Codes for Coronavirus Testing

by Jacqueline LaPointe

The American Medical Association (AMA) recently expanded its Current Procedural Terminology (CPT) code set to include four new CPT codes for coronavirus testing, according to a special coding guidance...

Medical Billing Mistakes for Malnutrition Led to $1B in Overpayments

by Jacqueline LaPointe

CMS should recoup the portion of nearly $1 billion that was incorrectly paid to hospitals because of medical billing and coding errors involving severe malnutrition diagnosis codes, HHS’ Office...

Telehealth Billing Increased 8,336% from April 2019 to April 2020

by Jacqueline LaPointe

Telehealth billing continued to surge amid the COVID-19 pandemic, with telehealth claim lines increasing by 8,336 percent in April 2020, according to a new FAIR Health data. New data from FAIR...

HHS Reduces Medicare Appeals Backlog by 43%

by Jacqueline LaPointe

The latest Medicare appeals backlog status report, acquired by the American Hospital Association (AHA), shows a 43 percent reduction in the number of pending appeals at the Administrative Law Judge...

Prior Authorization Burden Continues to Rise, Physicians Report

by Jacqueline LaPointe

Physicians are still expending a significant amount of time and resources on prior authorizations as the burden of the process continues to increase, according to a recent survey conducted by the...

Mending Payer Relations Smooths Revenue Cycle at Northwestern Med

by Jacqueline LaPointe

Payers and providers have existed on different sides of the same fence, meeting in the middle once or twice a year to negotiate contracts or resolve major issues. However, technology, revenue cycle...

Prior Authorization Costs Rise as Electronic Adoption Remains Low

by Jacqueline LaPointe

Prior authorization costs accounted for just two percent of overall medical industry spending on administrative transactions in 2019, but the process was the most costly, time-consuming transaction for...