Consumerism in Healthcare

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62% of Consumers Unfamiliar with Value-Based Care, Study Finds

by Victoria Bailey

More than half of consumers are unfamiliar with value-based care, and for the ones who are aware of it, only a quarter can define the healthcare model correctly, a new study from nonprofit health plan...

COVID-19 Elevated Consumerism, How University Hospitals Is Responding

by Jacqueline LaPointe

Intuitive navigation and a system-wide effort are key to improving the patient financial experience and patient collections in a consumer-driven, post-pandemic world, according to Kathy LeBrew, chief...

Contactless Payments, Virtual Care Surge To Continue Post-COVID-19

by Hannah Nelson

Healthcare consumerism is on the rise , as patients report the desire to use telehealth and contactless payment options post-COVID-19. However there are disconnects between payer, provider, and...

VillageMD, Walgreens to Open 40 Primary Care Clinics in 2021

by Jacqueline LaPointe

Walgreens Boots Alliance and VillageMD recently announced plans to open 40 new full-service primary care clinics next year. The clinics will be operating in major metropolitan areas in the Southwest,...

Patient Collections Takes Over a Month for Most Providers

by Jacqueline LaPointe

Patient collections takes more than a month for 74 percent of healthcare providers, according to the 10th edition of the Trends in Healthcare Payments Annual Report. The report released Tuesday by...

Inpatient No Longer King as Hospital Outpatient Revenue Grows

by Jacqueline LaPointe

“Heads in beds” is no longer the motto for hospitals, which are seeing their hospital outpatient revenue nearly equal inpatient revenue, according to a new report from the Deloitte Center...

Providers Lagging with Value-Based Care, Consumer Strategy

by Jacqueline LaPointe

When it comes to adopting value-based care and developing a consumer strategy, providers are significantly further behind compared to payers, according to the tenth annual Industry Pulse Report from...

Hospital Price Transparency Services Scratch Surface of Spending

by Jacqueline LaPointe

A recent analysis conducted by the Health Care Cost Institute (HCCI) is raising questions about the efficacy of a consumer-centered hospital price transparency requirement slated to take effect next...

Hospital Merger and Acquisition Activity Strong and Steady in 2019

by Jacqueline LaPointe

Hospital merger and acquisition (M&A) activity in 2019 remained “strong and steady,” with 92 transactions announced in 2019 compared to 90 the previous year, consulting firm Kaufman...

NY Governor Unveils Plans for Hospital Price Transparency Website

by Jacqueline LaPointe

Hospital price transparency is coming to New York, according to an announcement from the state’s governor. Governor Andrew M. Cuomo unveiled on Dec. 27 his plans to create a consumer-friendly...

Providers to Focus on Patient Billing, Policy Heading into 2020

by Jacqueline LaPointe

Patient billing, policy and regulation, healthcare mergers and acquisitions, and workforce diversity will be some of the top priorities for provider organizations in 2020, predicted researchers at...