Denial Management

40% of Charges for COVID-19 Services Initially Ended in Claim Denials

by Jacqueline LaPointe

Providers are having a difficult time billing for services related to COVID-19, with 40 precent of charges for coronavirus-related care initially winding up as claim denials in the first 10 months of...

Hospital Revenue Cycle Transformation Needed to Boost Performance

by Jacqueline LaPointe

Hospital revenue cycle transformation is needed to elevate poor enterprise performance as a result of the COVID-19 pandemic, experts from healthcare management consulting firm Kaufman Hall reveal in a...

HHS Removes 79% of Medicare Appeals Backlog, On Track for FY 2022

by Victoria Bailey

HHS has reduced the Medicare appeals backlog at the Administrative Judge Level by 79 percent, which puts the department on track to clear the backlog by the end of the 2022 fiscal year. As of June 30,...

Difference Between Clean Claims, Initial Claim Denials Key Hospital KPI

by Jacqueline LaPointe

The difference between clean claims and initial claims denials is a major key performance indicator (KPI) that hospitals track, according to a new survey. The new survey from healthcare revenue cycle...

Over Third of Hospital Execs Report Claim Denial Rates Nearing 10%

by Jill McKeon

Hospital claim denial rates are at an all-time high, signaling a need for better claims denial management, a recent survey from Harmony Healthcare reveals. The healthcare industry has seen a 20 percent...

CT Physicians Accused of “Price Gouging” COVID-19 Tests

by Jacqueline LaPointe

A group of physician practices in Connecticut suing Cigna over COVID-19 reimbursement is actually exploiting a national health emergency by overcharging for COVID-19 tests, the payer recently told a...

RCM Automation Boosts Practice’s Accounts Receivable Efficiency

by Jacqueline LaPointe

Days in accounts receivable (A/R) is one of the most important key performance indicators for growing practices. In an increasingly complex healthcare environment—and one in which financial...

Top Challenges, Opportunities of Medical Coding and Billing

by Jacqueline LaPointe

By April of last year, seemingly every news station in American was featuring the heroic efforts of physicians, nurses, and other clinicians fighting COVID-19. These providers transformed healthcare, implementing telehealth and virtual...

Hospital Claim Denials Steadily Rising, Increasing 23% in 2020

by Jacqueline LaPointe

Hospitals are receiving more claim denials from payers, with the average rate increasing by 23 percent in 2020 compared to four years ago, according to a recent analysis. The hospital claim denial...

Hospital Claim Denials Up for Most, Driven by Prior Authorizations

by Jacqueline LaPointe

Hospitals and health systems are facing a growing volume of claim denials, with private plan prior authorization issues driving the recent increase, according to a new report from the American Hospital...

HHS Reduces Medicare Appeals Backlog by 43%

by Jacqueline LaPointe

The latest Medicare appeals backlog status report, acquired by the American Hospital Association (AHA), shows a 43 percent reduction in the number of pending appeals at the Administrative Law Judge...

Mending Payer Relations Smooths Revenue Cycle at Northwestern Med

by Jacqueline LaPointe

Payers and providers have existed on different sides of the same fence, meeting in the middle once or twice a year to negotiate contracts or resolve major issues. However, technology, revenue cycle...

Providers Highly Value Revenue Integrity, Underpayment Firms

by Samantha McGrail

Revenue integrity and underpayment firms are helping organizations recoup lost revenue and prevent future losses, bringing value to provider organizations, KLAS recently reported.  In a new...

HHS Ahead of Schedule for Eliminating Medicare Appeals Backlog

by Jacqueline LaPointe

HHS reduced the Medicare appeals backlog at the administrative law judge level by 25 percent through the third quarter of fiscal year (FY) 2019, according to a recent status report obtained by the...