Denial Management

Revenue Cycle Steering Committee Improves Financial Health

by Jacqueline LaPointe

Leaders consider North Valley Hospital in Whitefish, Montana a community hospital. But for revenue cycle management staff at the non-profit, critical access hospital with 25 beds, that sense of...

370 Groups Seek Prior Authorization Automation, Reform in MA

by Jacqueline LaPointe

The American College of Rheumatology (ACR), along with 369 other patient, physician, and healthcare professional organizations, sent a letter to Congress on Wednesday calling for prior authorization...

HHS Reduced Medicare Appeals Backlog by 19% Since Fall 2018

by Jacqueline LaPointe

HHS has made significant progress with reducing the Medicare appeals backlog, decreasing the number of appeals pending at the Office of Medicare Hearings and Appeals (OMHA) by about 19 percent as of...

AHA: Fixed Reimbursement Rates Not a Surprise Medical Bill Solution

by Jacqueline LaPointe

In a recent testimony in front of the subcommittee on health, the American Hospital Association (AHA) strongly opposed proposed surprise medical bill legislation that would establish fixed...

Top Hospital Chargemaster Management Vendors by Hospital Use

by Jacqueline LaPointe

The hospital chargemaster is the heart of the revenue cycle, capturing the costs of every billable service or item delivered at the organization. To keep the heart pumping, providers are turning to...

Recovery Audit Contractor Reform Eases Provider Burden, CMS Says

by Jacqueline LaPointe

The Medicare fee-for-service Recovery Audit Contractor (RAC) program found approximately $89 million in overpayments and recovered $73 million in the fiscal year (FY) 2018, CMS Administrator Seema...

Rethinking the Claims Clearinghouse Relationship Helps Hospitals

by Jacqueline LaPointe

A growing network of post-acute care hospitals based in Pennsylvania recently achieved a near perfect clean claims rate and uncovered $12 million in inappropriate payer denials after switching its...

Bots Make Claim Status Inquiry More Efficient for Avera Health

by Jacqueline LaPointe

Robots in healthcare do not have to be large human-like machines that replace providers. But bots embedded in software applications can be a key tool for reducing the burden of mundane, common tasks,...

Clinical Documentation and Coding Top Revenue Cycle Vulnerability

by Jacqueline LaPointe

Hospital leaders are concerned that their organization’s clinical documentation and coding processes are vulnerable to errors that could result in lost or decreased revenue, according to a recent...

Medicare Advantage Plans Overturn 75% of Their Own Claim Denials

by Jacqueline LaPointe

A new report from the HHS Office of the Inspector General (OIG) reveals “widespread and persistent problems” related to prior authorization and claim denials in Medicare Advantage. Using...

RCCH Uses Predictive Analytics to Boost Claim Denials Management

by Jacqueline LaPointe

Predictive analytics are key to implementing an effective and efficient claim denials management strategy that tackles the right denials at the right time, according to the Vice President of Revenue...