How can you best measure patient experience? Perhaps with a 37-question survey.
The Centers for Medicare & Medicaid Services (CMS) has approved the administration of an Outpatient and...
Patient preferences require more adequate attention and addressing, says the Centers for Medicare & Medicaid Services (CMS).
Long-term care hospitals, inpatient rehabilitation facilities, critical...
The simple concept of value is a missing piece of the emergency department (ED) care spectrum puzzle, according to key findings released within Press Ganey’s white paper survey of over 1 million...
Chief medical officers (CMOs) and chief financial officers (CFOs) must effectively collaborate – both individually and mutually – to combat the healthcare industry’s profound...
Is the art of delivering high quality healthcare – a field based upon the caring of patients during their most physically, emotionally, and spiritually arduous times – becoming too...
Accountable care organizations (ACOs) are on the tip of many a healthcare executive’s tongue.
There is often a comfort and ease to the idea of reflection within the healthcare industry,...
Leading healthcare organizations are actively demanding the Centers for Medicare & Medicaid Services (CMS) step up its Next Generation Accountable Care Organization (ACO) Model financial...
As medical costs increase due to high deductibles and rising out-of-pocket costs, healthcare consumers are emptying out their wallets in a struggle to keep up. The act of paying a medical bill is...
The meaty 1,024 pages of the Affordable Care Act (ACA) call for the vast expansion of healthcare coverage, the active promotion of decreased healthcare costs, and enhanced quality care. In the midst of...
Consider for a brief moment a patient's numbing fear stemming from unexpected sticker shock when perusing a medical bill’s enigmatic extra zeros or from receiving a hefty stack...
Patient engagement can make it easier for providers to collect revenue from consumers who stay insured.
Patients are more likely to rejoin the expensive ranks of the uninsured if they do not have...
Full Circle Health Care, a small medical office in Presque Isle, Maine, made a rather disturbing discovery over the summer: employees could not access electronic health records of the organization’s...
