Patient Financial Responsibility

Physicians Hail New York’s Surprise Billing Law as a Success

by Jacqueline LaPointe

A surprise billing law implemented in New York four years ago is being considered a success according to the state’s Department of Financial Services. In a report released earlier this month,...

Hospitals Looking Beyond EHR to Improve Revenue Cycle Performance

by Jacqueline LaPointe

Over 60 percent of hospitals and health systems are not realizing optimal value from their EHR system, causing the organizations to collaborate with other vendors and outsourcing companies to improve...

Price Transparency, Consumerism Top Issues for Healthcare Execs

by Jacqueline LaPointe

Leaders from payer and provider organizations are developing strategies to address rising healthcare costs in 2020 through price transparency and more consumer-focused initiatives, according to...

Healthcare CFOs Look Forward to Value-Based Care, Consumerism

by Jacqueline LaPointe

Chief financial officers are an organization’s financial gatekeeper, looking back at data to understand company performance, set and keep budgets, manage risk, and track cash flow. While these lookbacks ensure the company remains...

How Healthcare Price Transparency Can Cuts Costs, Improve Value

by Jacqueline LaPointe

Market-wide healthcare price transparency is a key way to increase the value of healthcare spending, according to a new study from the Harvard T. H. Chan School of Public Health. Published in the...

Expanded Hospital Price Transparency Rules Worry Half of Providers

by Jacqueline LaPointe

Nearly half of providers recently polled by PMMC and Chilman Law Firm said publishing their negotiated rates with private payers were their biggest concern related to the Trump Administration’s...

Patient Financial Experience Improving, But More Work to Be Done

by Jacqueline LaPointe

Even the country’s top health systems have room to improve the patient financial experience to boost revenue cycle performance, according to a new study by The Health Management Academy for...

Non-Profit Hospitals Sue to Get Patient Financial Responsibility

by Jacqueline LaPointe

Non-profit hospitals are more likely to sue patients and garnish their wages to collect overdue patient financial responsibility, according to a case study recently published in JAMA. Researchers from...

Developing a Patient Collection Strategy for a Growing Health System

by Jacqueline LaPointe

Hospital mergers and acquisitions have the potential to improve affordability, care access, and innovation. But rapid growth has not necessarily helped patients pay their growing financial...

Healthcare Price Transparency Order May Up Prices, Hospitals Warn

by Jacqueline LaPointe

Public disclosure of negotiated contracts rates is a step in the wrong direction for healthcare price transparency, major hospital and payer groups are saying in response to a newly signed executive...

Patient Financial Responsibility Increased 12% from 2017 to 2018

by Jacqueline LaPointe

Patient financial responsibility increased by 12 percent for inpatient, outpatient, and emergency department care in 2018 despite consumers transitioning to lower cost settings, revealed a new...

White House to Issue Healthcare Price Transparency Next Week

by Kyle Murphy, PhD

The Trump Administration will issue an executive order on healthcare price transparency on Monday, according to the Wall Street Journal. Stephanie Armour reports that the Trump Administration...

Cigna CEO: Healthcare Consumer Experience Key to Transformation

by Jacqueline LaPointe

NASHVILLE - Enhancing the healthcare consumer experience is the task currently in front of healthcare payers and providers, according to David M. Cordani, president and CEO of Cigna...

Strategies for Effective Cost-of-Care Conversations with Patients

by Jacqueline LaPointe

Patients are paying more and more for their healthcare services, making effective cost-of-care conversations a skill that providers need to successfully treat patients. Health plans with deductibles...

Lawmakers Sprinting to Address Surprise Medical Bills

by Jacqueline LaPointe

Congress and the White House are actively seeking solutions to protect patients from surprise medical bills, with some legislative proposals looking to set provider payment rates for out-of-network...

Pre-Access Center Collects More Patient Financial Responsibility

by Jacqueline LaPointe

Since Jill Barton can remember Montefiore St. Luke’s Cornwall Hospital in New York has experienced financial challenges. But the non-profit hospital’s troubles were recently getting worse...

Machine Learning Improves Patient Collections at Allina Health

by Jacqueline LaPointe

Patient collections is a significant undertaking at Allina Health, a 12-hospital system with over 90 clinics, 52 rehabilitation facilities, and dozens of other care sites across Minnesota and western...

Healthcare Consumerism Top Risk Management Priority of CFOs

by Jacqueline LaPointe

Health system and health plan CFOs see healthcare consumerism as one of their top organizational risk management priorities, according to a recent survey conducted by the Deloitte Center for Health...

90% of Providers Use Paper, Manual Process for Patient Collections

by Jacqueline LaPointe

Ninety percent of healthcare providers still use paper and manual processes for patient collections, resulting in slower and less successful payment collection, a new survey shows. The findings from...